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Comcast To Keep Americans Connected During COVID-19 Crisis

IE Essentials          IE Essentials Spanish


Comcast has announced additional steps to help ensure people stay connected to the internet as more
schools suspend classes and companies encourage employees to work from home due to the Coronavirus.

Comcast is taking steps to implement the following new policies for the next 60 days, and other important

• Xfinity WiFi Free For Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit

• Pausing Data Plans: With so many people working and educating from home, Comcast wants customers to access the internet without thinking about data plans. Comcast is pausing data plans for 60 days giving all customers Unlimited data for no additional charge.

• No Disconnects or Late Fees: Comcast will not disconnect a customer’s internet service or assess late fees if they contact the company and let them know that they can’t pay their bills during this period.

• Internet Essentials Free to New Customers: It’s even easier for low-income families who live in a Comcast service area to sign-up for Internet Essentials. New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income
households for $9.95/month.

• News, Information and Educational Content on X1 and Flex: For those with school-age students at home, Comcast has created new educational collections for all grade levels in partnership with Common Sense Media. Just say “education” into your X1 or Flex voice remote.