Frequently Asked Questions

  •                    Q & A    

    Can I install the software on more than one device?
    Microsoft Office Pro Plus can be installed on up to 5 devices per student (3rd grade or higher)
    Do I have to delete software from my computer to add Office 365 Pro Plus?
    If you have a pre-released version of Office 2013 or Office 365, you will need to delete it before installing Office 365 Pro Plus. The downloading and installation process will walk you through deleting these versions
    What applications are available in Office 365 Pro Plus?
    • PC: Windows (Office 2016)
      • Word
      • Excel
      • Outlook
      • Powerpoint
      • Access
      • OneNote
      • Publisher
      • Lync
    • Mac (Office 2016)
      • Word
      • Excel
      • Outlook
      • Powerpoint
    What are the PC requirements? 
    Microsoft account

    Computer and processor 1 gigahertz (GHz) or faster x86-bit or x64-bit processor with SSE2 instruction set
    Memory 2 GB RAM

    Hard disk 3.0 GB of available disk space
    Display PC: 1024 x 768 screen resolution
    Graphics Graphics hardware acceleration requires a DirectX 10 graphics card.
    Operating system Windows 10, Windows 8.1, Windows 8, Windows 7 Service Pack 1, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2
    For the best experience, use the latest version of any operating system.
    Browser The current version of Internet Explorer, Microsoft Edge, Safari, Chrome, or Firefox. Get more details
    .NET version .NET 3.5 required. Some features may require .NET 4.0, 4.5, or 4.6 CLR to also be installed.
    Other Internet functionality requires an Internet connection. Fees may apply
    A touch-enabled device is required to use any multi-touch functionality. But, all features and functionality are always available by using a keyboard, mouse, or other standard or accessible input device. Note that touch features are optimized for use with Windows 10, Windows 8.1 or Windows 8.
    Product functionality and graphics may vary based on your system configuration. Some features may require additional or advanced hardware or server connectivity.
    Certain features require OneDrive.

    What are the Mac requirements?

    A Mac computer with an Intel processor

    Mac OS X version 10.5.8 or later

    1 GB of RAM recommended

    2.5 GB of available hard disk space

    HFS+ hard disk format (also known as Mac OS Extended or HFS Plus)

    DVD drive or connection to a local area network (if installing over a network)

    1280 x 768 or higher resolution monitor